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We love anydesk, we deployed anydesk on 250+ machines and now we are facing a whole lot of trouble organizing the machines. Set-up: Custom Anydesk installer is being deployed on our clients machines. After installation, those machines automatically show up in Address Book X (AB-X). The latest version is installed in win10. Under task manager processes, I can see 2 background anydesk services, they're configured with unattended access. Once every few days, I can't connect to anydesk until I go to apps - anydesk and open the app by physically being in front of the PC.
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We have tried pinging Anydesk.com using our servers in diverse locations and the website returned the above results.
If Anydesk.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or website maintenance is in progress.
If the site is UP for us but you however cannot access it, try one of our following solutions:
1. It might be Browser Related:
To solve Browser related issues that might make the site/server down for you, do a full Browser refresh of this site. You can do this by holding down CTRL + F5 keys at the same time on your browser.
This trick works perfectly on Chrome, Firefox, Brave, Opera, Safari and whatever default browser comes with your Windows nowadays lol.
2. Clear Your Cookies and Cache.
The contents of all modern sites and apps today are usually cached. This means a copy is stored in your browser as long as you have visited that page before. This is to make it easier to access when next you visit that page. This might be a problem especially if the page was down last time you checked.
You might need to clear that out of your browser memory for the site to load properly.
3. Fix DNS Problems
Anydesk App
Domain Name System (DNS) is what allows a site IP address (192.168.x.x) to be identified with words ( e.g .com, .us) in order to be remembered easily. This is usually provided by your Internet Service Provider.
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To fix this, clear your local DNS cache to make sure that you grab the most recent cache that your ISP has.
Still having issues? Try sending your complaints or troubleshooting issues to the channels below:
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- Twitter Support Account - https://twitter.com/Anydesk
Facebook Page - https://www.facebook.com/Anydesk